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MASweb

MASweb lets authorized central station and dealers remotely manage customer data and generate reports using a standard Web browser.  Access to data is provided through the central station's MASweb-generated website. Customizable Web themes allows central stations to provide a seamless and integrated look and feel.


Standard features

  • Database redundancy that protects your customer data. A complete copy of the subscriber central station database is maintained and updated through our redundancy. The database may be limited to specific dealers, branches, or corporate accounts
  • Standard review processes that maintains data integrity. Data changes that are made through the Web are stored and forwarded to the host servers. These changes are then subject to our standard review process. A confirmation of the changes is forwarded to MASweb, and these changes are available to the end user
  • Reporting feature that allows you to generate reports including activity reports, database reports, and customer lists. The reports are developed in Crystal Reports and may be enhanced through the use of the Crystal Reports Developer, Edition 8.5
  • Defining security group capabilities to restrict access to certain modules and database elements
  • Technician module provides job management capabilities for technicians, allowing technicians to manage and complete service and installation jobs
  • Residential module le allows residential customers to update their contact information and request service