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Monitoring

MASterMind Monitoring is a world-recognized monitoring center software, regarded for its unparalleled alarm processing capabilities and proven system reliability. It provides security and monitoring personnel an advanced set of tools based on the latest developments in information and security technology. When downtime is not acceptable and reliability is key, MASterMind Monitoring delivers.

Integration capabilities

As an enterprise-level software application, MASterMind provides consolidation and integration capabilities for multiple security-related systems, including intrusion, digital video, fire detection, and access control. Its integrated design allows the MASterMind database to become the main repository for all security and compliance-related data throughout the entire system. This centralized management provides an enterprise-wide view of relevant activity across the organizational landscape from a single source.

Comprehensive receivers and signal format protocols support

MASterMind includes interfaces and support for common alarm industry receivers and signal format protocols. Our receiver interface library includes support of over 60 receiver classes and over 100 signal format protocols.


Standard features

  • Provides an advanced set of tools based on the latest developments in information technology with simple navigation for effeciency and effectiveness
  • Tested and proven on the Windows® 2003 platform and used throughout the world in a variety of settings
  • Unique "n-way" replication ensures maximum uptime and redundancy
  • Sophisticated dispatch operator system with single-screen dispatch speeds resolution and reduces error
  • Full scalability accommodating the smallest to largest central stations with over 1,000,000 systems on a single, integrated database
  • Highly flexible alarm routing and partitioning (e.g., assigning high-priority alarms to more experienced operators)
  • High processing capacity proven to handle growth scenarios up to ten times the event traffic of the most sophisticated monitoring centers
  • Supports multi-location dispatch through the client server database structure; manage contacts globally and track across multiple sites
  • Simplified data entry reduces the amount of time needed to create an account
  • View and retrieve event history easily with a one-click process
  • Open platform database provides flexibility for integration of multiple systems while maintaining database integrity