MASterMind, which consists of integrated applications, is based on client/server technology. Using one database for all customer functions, the software enables ad hoc data mining. Unique elements of the monitoring and security industries have been combined with the contemporary customer service model. The complete package automates virtually every operational task performed by service-based companies including billing, service, job management, and, monitoring.
MASterMind Monitoring provides security and monitoring personnel an advanced set of tools based upon the latest developments in information and security technology.
MASterMind Business features A/R capabilities, including billing, cash receipts, and collections, and customer service functionality, combined to provide you with efficient back office operations.
Web and Mobile
Our web application provides the flexibility to perform basic functions, such as data access and management using a standard Web browser. Our mobile apps lets you perform and manage installation and service jobs using your mobile device.
The next generation platform, MASterMind EX utilizes web services that simplify the communication architecture, providing you a more robust environment. MASterMind EX also combines the monitoring and business features from the classic version of MASterMind, all in one application.