View past training on demand sessions at your convenience. Take advantage of these complimentary training sessions, covering a range of topics for MASterMind™ Monitoring software, MASterMind Business software, and Web and mobile products.
Monitoring
Medical Monitorinig
Medical Monitoring in MASterMind
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Service Company
Learn how to setup a Service Company
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Authorities
Learn how to setup Authorities
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Rotating Call List
How to create a rotating Call List in EX
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Using VRT with EX
Learn how to use VRT with MASterMind EX
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Alarm Adjustment
How to adjust area signal processing
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Floor Plans
Leveraging floor plans for dispatch monitoring in EX
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IVR
Providing enhanced service with IVR
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Contact Overrides
Create contact overrides and restrict access
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Procedure Page
Learn how to create dispatch instructions for alarm processing
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Permits
Learn to create permits and track false dispatches
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Dispatch Pages
Create a global dispatch page and link it to events & zones.
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EX Security
Hide or view objects and learn about unique objects
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Global Buttons
Create users and assign global buttons in EX
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Site Pins
Learn how to set site level authority using pins
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Schedules
Create a schedule for a site and define open/close events
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Zoning
Learn signal association at different levels for a site
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CS Partition
Restrict an user to a specific CS partition
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Group Signal Processing
Log multiple signals prior to operator attention
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Queue Manager
Using the queue manager activity window to manage your operators
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Web and Mobile
MASmobile
As overview of MASmobile and its features.
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