Training On Demand

View past training on demand sessions at your convenience. Take advantage of these complimentary training sessions, covering a range of topics for MASterMind™ Monitoring software, MASterMind Business software, and Web and mobile products.

Monitoring

Medical Monitorinig

Medical Monitoring in MASterMind

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Service Company

Learn how to setup a Service Company

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Authorities

Learn how to setup Authorities

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Rotating Call List

How to create a rotating Call List in EX

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Using VRT with EX

Learn how to use VRT with MASterMind EX

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Alarm Adjustment

How to adjust area signal processing

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Floor Plans

Leveraging floor plans for dispatch monitoring in EX

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IVR

Providing enhanced service with IVR

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Contact Overrides

Create contact overrides and restrict access

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Procedure Page

Learn how to create dispatch instructions for alarm processing

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Permits

Learn to create permits and track false dispatches

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Dispatch Pages

Create a global dispatch page and link it to events & zones.

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EX Security

Hide or view objects and learn about unique objects

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Global Buttons

Create users and assign global buttons in EX

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Site Pins

Learn how to set site level authority using pins

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Schedules

Create a schedule for a site and define open/close events

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Zoning

Learn signal association at different levels for a site

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CS Partition

Restrict an user to a specific CS partition

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Group Signal Processing

Log multiple signals prior to operator attention

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Queue Manager

Using the queue manager activity window to manage your operators

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Web and Mobile

MASmobile

As overview of MASmobile and its features.

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