View past training on demand sessions at your convenience. Take advantage of these complimentary training sessions, covering a range of topics for MASterMind™ Monitoring software, MASterMind Business software, and Web and mobile products.
Monitoring
Rotating Call List
How to create a rotating Call List in EX
Play
Using VRT with EX
Learn how to use VRT with MASterMind EX
Play
Alarm Adjustment
How to adjust area signal processing
Play
Floor Plans
Leveraging floor plans for dispatch monitoring in EX
Play
IVR
Providing enhanced service with IVR
Play
Contact Overrides
Create contact overrides and restrict access
Play
Procedure Page
Learn how to create dispatch instructions for alarm processing
Play
Permits
Learn to create permits and track false dispatches
Play
Dispatch Pages
Create a global dispatch page and link it to events & zones.
Play
EX Security
Hide or view objects and learn about unique objects
Play
Global Buttons
Create users and assign global buttons in EX
Play
Site Pins
Learn how to set site level authority using pins
Play
Schedules
Create a schedule for a site and define open/close events
Play
Zoning
Learn signal association at different levels for a site
Play
CS Partition
Restrict an user to a specific CS partition
Play
Group Signal Processing
Log multiple signals prior to operator attention
Play
Queue Manager
Using the queue manager activity window to manage your operators
Play
Web and Mobile
MASmobile
As overview of MASmobile and its features.
Play
