View past training on demand sessions at your convenience. Take advantage of these complimentary training sessions, covering a range of topics for MASterMind™ Monitoring software, MASterMind Business software, and Web and mobile products.
Leveraging floor plans for dispatch monitoring in EX
Providing enhanced service with IVR
Create contact overrides and restrict access
Learn how to create dispatch instructions for alarm processing
Learn to create permits and track false dispatches
Create a global dispatch page and link it to events & zones.
Hide or view objects and learn about unique objects
Create users and assign global buttons in EX
Learn how to set site level authority using pins
Create a schedule for a site and define open/close events
Learn signal association at different levels for a site
Restrict an user to a specific CS partition
Group Signal Processing
Log multiple signals prior to operator attention
Using the queue manager activity window to manage your operators
Web and Mobile
As overview of MASmobile and its features.