Training

Alarm Suppression

Learn how to setup Alarm Suppression.

Branding

Setup custom branding in Monitoring

System Signal Rule

Learn how to setup System Signal Rule

Multi-Signal Processing

Multi-signal processing demo

MAS Notify

Learn how to setup MAS Notify in MASterMind

Auto Notify

Learn how to setup Auto Notification

Dynamic Monitoring

Dynamic Monitoring & Dispatching Solution

Zone Match Abort Processing

How to match & abort zones

Medical Monitoring

Medical Monitoring in MASterMind

Service Company

Learn how to setup a Service Company

Authorities

Learn how to setup Authorities

Rotating Call List

How to create a rotating Call List in EX

Using VRT with EX

Learn how to use VRT with MASterMind EX

Alarm Adjustment

How to adjust area signal processing

Floor Plans

Leveraging floor plans for dispatch monitoring in EX

IVR

Providing enhanced service with IVR

Contact Overrides

Create contact overrides and restrict access

Procedure Page

Learn how to create dispatch instructions for alarm processing

Permits

Learn to create permits and track false dispatches

Dispatch Pages

Create a global dispatch page and link it to events & zones.

EX Security

Hide or view objects and learn about unique objects

Global Buttons

Create users and assign global buttons in EX

Site Pins

Learn how to set site level authority using pins

Schedules

Create a schedule for a site and define open/close events

Zoning

Learn signal association at different levels for a site

CS Partition

Restrict an user to a specific CS partition

Group Signal Processing

Log multiple signals prior to operator attention

Queue Manager

Using the queue manager activity window to manage your operators

MASmobile

As overview of MASmobile and its features.