MASchat is a web-based chat application used by contacts of monitored alarm systems to help in the prevention of false alarms. Seamlessly integrated with the MASterMind ecosystem, MASchat brings contacts together to verify the validity of an alarm collectively and accurately in a secure chat forum. This results in the significant reduction of false alarms and frees up emergency response services to handle real emergencies.
Standard Features
- Instant notification of alarms to emergency contacts
- Secure chat platform
- Confirm an alarm for immediate response
- Cancel a false alarm
- Extend the alarm delay
- View alarm details
- Configurable delay extensions
- No disruption to the existing response process
- Localizable to support multiple languages and regions
- Branding to support custom colors and logos in the chat app
- Custom logos for service company chatbot
- Seamlessly integrates with MASterMind